Refund policy

Returns & Exchanges

We do not offer cash refunds. However, we would be happy to offer you an exchange or store credit that can go toward your next purchase once your item has been returned.

Returned items must be postmarked within 21 days of the customer receiving the order. Items must be unworn and unwashed. Items that do not meet these criteria are non-returnable and will be denied.

All return shipping costs must be paid by the customer. We recommend using registered mail as we cannot be held liable for any lost items in the post.

If you are wanting to exchange and return your item(s), please mail them to:

68 Theodore Drive
Mississauga, ON
L5M 1E4
Canada

If you have received a defective or faulty product, or have any further questions or concerns, please contact us at:

info@outta.ca